Prater Raines Ltd are a UK website design, development and hosting company, Limited Company Number 6110329.
We collect information about you when you contact us via phone, email or our website when you place an order for our services, including domain name registration and hosting.
Although we store billing and invoice details, including the payment details of transactions, where a service from us is paid for with a credit or debit card, we do not store those credit and debit card details: they are passed to our payment processor Realex solely for the purposes of processing the payment.
We collect information about you to process your order, provide the required services, send you invoices and to pass to third-party registrars (such as Nominet for .uk domain name registrations).
We may email or contact any existing customer about the services we provide to them, and with updates on other additional services we provide that may be of use or interest to them. Any customer can opt out of additional service contacts at any time through the use of unsubscribe links or by contacting us directly.
Prater Raines Ltd will only share the details of our customers as required to provide the customer with their requested services, or as directed to do by law. We do not share any of your information with other organisations for marketing purposes.
When we store information electronically about customers it is on both physically and electronically secure servers with no access to non-Prater Raines staff.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us and tell us so.
You have a right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information from our files that you think is inaccurate.
We do not use third party services on our website that set cookies.