Content:

Email Setup in Mozilla Thunderbird 2

  1. Open the application.

    If you are setting up your first email account on this computer, the "New Account Setup" will open automatically. Skip directly to step 4.
  2. Choose "Account Settings" from the "Tools" or "Edit" menu (depending on which operating system you are using).
  3. Select "Add Account" at the bottom left of the window.
  4. Select "Email account" and click "Next".
  5. Enter your name and email address as you would like them to appear on email you send from your account.

    The email address should have been provided to you along with your username and password.

    Click "Next".
  6. Choose whether you want to read your email on one computer (step 6a) or on more than one computer (step 6b).
    1. If you want to download all your email onto your current computer, choose "POP" as the incoming server type.

      In this case you will not be able to read your email on more than one computer or use our webmail application.

      If this is the only email account you read on this computer, tick "Use Global Inbox". If you intend to read email from more than one account on this computer, untick "Use Global Inbox".

      Enter "mail.praterraines.co.uk" in both the "Incoming Server" and "Outgoing Server" fields. If this is not the first email account you have set up, "Outgoing Server" will not appear.

      Click "Next".
    2. To share your email between more than one computer or between your computer and our webmail application, choose "IMAP" as the incoming server type.

      In this case changes you make from any computer or the webmail application (such as deleting or sending email) will affect other places you read your email.

      Bear in mind that your email account includes a limited quota. If you choose to use IMAP any emails you do not delete from your account will count towards your quota.

      Enter "mail.praterraines.co.uk" in both the "Incoming Server" and "Outgoing Server" fields. If this is not the first email account you have set up, "Outgoing Server" will not appear.

      Click "Next".
  7. Enter the username you were provided to access your email and click "Next".
  8. Choose a name for the account and click "Next".

    This name can be anything you like that helps you identify this email from any other email accounts you use.

    If you chose "POP" and "Use Global Inbox" in step 6, you will skip this step.
  9. Check that the account details are correct and click "Finish".

    Your details may differ from those shown here depending on your choices in step 6.
  10. When you are prompted, enter the password you were provided to access your email.

    Tick "Use Password Manager to remember this password".

    Click "OK".
  11. If your computer is in a shared location or is a laptop, you are strongly advised to configure a Master Password by following the instructions displayed here.

    Otherwise anyone gaining access to your computer will be able to read your incoming email, forward sensitive information, and send email appearing to come from you.

    Click "OK" when you have read about saving passwords.
  12. Choose "Account Settings" from the "Edit" menu.
  13. Choose the account you just set up from the list on the left hand side of the account settings window.

    You may wish to configure a signature to appear at the bottom of all outgoing emails from this account.
  14. If you chose "POP" in step 6, follow step 14a. If you chose "IMAP", follow step 14b.
    1. Choose "Server Settings" beneath your account name on the left hand side.

      Select "TLS" for "Use secure connection" under "Security Settings".

      The remaining default options are good. If you choose to "Leave messages on server", make sure they are deleted after a fixed number of days, otherwise you may eventually exceed your quota.

      If you have set up another Prater Raines mailbox on this computer before, skip directly to step 17. Otherwise, continue to step 15.
    2. Choose "Server Settings" beneath your account name on the left hand side.

      Select "TLS" for "Use secure connection" under "Security Settings".

      Tick "Clean up ("Expunge") Inbox on Exit" and "Empty Deleted folder on Exit" under "Server Settings".

      The remaining default options are good. Note that the "Check for new messages every N minutes" setting is ignored because our server supports push email using IMAP IDLE, which is enabled by default in Thunderbird. If you have Thunderbird open, you should therefore receive emails the moment they arrive on the server.

      If you have set up another Prater Raines mailbox on this computer before, skip directly to step 17. Otherwise, continue to step 15.
  15. Choose "Outgoing Server (SMTP)" at the bottom of the left hand side.

    If this is the first email account you have set up, click "Edit".

    Otherwise, click "Add".
  16. Change the "Port" to "587" under "Settings".

    Select "TLS" under "Security and Authentication".

    If you are adding a new outgoing server, set the "Server Name" to "mail.praterraines.co.uk" in "Settings", tick "Use name and password" and enter your "User Name" in "Security and Authentication".

    Click "OK".
  17. Click "OK" to close the "Account Settings" window.

    Your email should now be configured correctly. Try sending yourself a message and checking it arrives in your inbox.

    If this is not the first mail account you have set up on this computer, you may be prompted to enter your password now. Follow steps 10 and 11.