Contact Us
Telephone
To contact us by telephone please call +44 (0)845 363 7163, then follow the recorded instructions. You can also send faxes to this number.
We will answer your call immediately or respond to a voicemail message within 30 minutes between 9am and 6pm (GMT/BST) Monday to Friday. If you call outside these times we may be able to help but we guarantee to call you back the next working day.
Email and Post
Our postal address for all matters is 82b Sandgate High Street, Folkestone CT20 3BX, UK.
Our general enquiries email address is info@praterraines.co.uk. If you have a specific enquiry, please address it to:
| Person to contact | Email address | |
|---|---|---|
|
Quotes or discussion of new work: After sales support: |
Tim Prater, Managing Director | tim@praterraines.co.uk |
|
Technical enquiries: Bug reports: Requests for personal data: |
Matt Raines, Technical Director | matt@praterraines.co.uk |
|
Invoices: Accounts payable: |
Season Prater, Finance Manager | season@praterraines.co.uk |
Please see the information elsewhere on this site for speculative job applications.
We will generally respond to emails within 1 working day.